Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Lost power - washer does not run - Have cleaned out the drain

Customer Question
plug - still not operating...
Lost power - washer does not run - Have cleaned out the drain plug - still not operating - manuel reccomends checking/changing the fuse but I can not locate it - So where is and what type of fuse does the Ask 10505 have. Thanks, XXXXX XXXXX NH
Submitted: 5 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 26 minutes by:
4/1/2012
Appliance Technician: Jon, Appliance Technician replied 5 years ago
Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3,646
Experience: Appliance Service Technician with 10+ years experience.
Verified

Jon Grella : Hello
Jon Grella : My name is jon and I am an authorized asko service tech and I can help you today
Jon Grella : The fuse is located near the the main control behind the console up top. Andonsomemodels there is a separate motor control board Down by the motor and there are could be a fuse down there as well.
Jon Grella : If you had a power surge then you tried your machineAnd you have no lights or function at all first make sure that there is power to the outlet th machine is plugged into. Then if there is full power to the outlet then pull the back access cover off the machine
Jon Grella : Hello
Jon Grella : How are you?
Jon Grella : Machine is not working at all since power went out?
JACUSTOMER-jrkbxaor- :

doing well thanks

JACUSTOMER-jrkbxaor- :

Correct

Jon Grella : Ok. No lights at all on timer or in machine?
JACUSTOMER-jrkbxaor- :

correct

Jon Grella : Ok. Did you heck the outlet thmachine is plugged into ?
JACUSTOMER-jrkbxaor- :

yes

JACUSTOMER-jrkbxaor- :

Ill take the panel off and check the fuse

Jon Grella : Ok. Make sure that it is all the way to the on position
JACUSTOMER-jrkbxaor- :

OK

JACUSTOMER-jrkbxaor- :

ill be back in a while

Jon Grella : I know it sounds silly but most times it is the circuit. Or if you have a gfi outlet that the machine is plugged into you may have to resettle outlet to.
Jon Grella : There should be a rectangular reset switch inThe middle of the out let youhave to push in.
JACUSTOMER-jrkbxaor- :

ThanksI did check - not a gfci

Jon Grella : Ok. Good just making sure.
Jon Grella : I want to check everything outside ofthe machine first. Just being thorough
Jon Grella : I will be here. Let me know if the breaker is ok.
Jon Grella : Then I will show you how to checks he fuse in thmachine
Jon Grella : If the breaker is good. Then you will have to pull the back access cover off the machine. There are usually two access covers. One for the top and one for thbottom. If you can remove just the bottom then do so. If not you may have to remove the whole back panel.
Jon Grella : Remove the panel by removing the number 15 torques screws all the ay around. Then towar
Jon Grella : Towards the bottom of the machine you will see the motor and motor control. It is a computer encased in a plastic protector. And near there you should see something that looks these described as a spark plug in a car. That is the fuse. It looks like a fuse that has its own plastic protector. If you see that, remove the fuse casing and open it. Then pull the fuse out and check the fuse.
Jon Grella : If the fuse is blown replace it. If not then we will check one more fuse if you r model has it. There should be a fuse located near the power cord or terminal block. Now again, not all models have these fuses. So if you don't see them you have a model witht the fuses in the main control board.
Jon Grella : If you can pull the machine out and take the access cover off and locate the terminal block where the main power comes in to, if you have a meter you can check to see that you have power coming in from the supply to your machine. Do this even before you check the fuses
Jon Grella : If you have power at the terminal block then proceed with fuse checks. If no power to the machine from outlet to the terminal block. Check th plug, you may have a fuse on the main plug.
Jon Grella : If after checking the power cord the terminal block and fuses on this machine and all checks good. Then you will have to replace the main control board. The power outage or surge has most likely fried the main board.
Jon Grella : I can get you part info for the parts so thatyou an order on line or from asko directly.
Jon Grella : Just get back to me here after you have checked the machine and I will get you that info. Or email me back here I this chat if you have any trouble checking the machine and I will help you further.
Jon Grella : Please remember to hit a smiley face below if ou feel that I have helped you.
Jon Grella : Thanks.
Jon Grella : To help you with the parts breakdown of the machine you can go to www.greatplainsapplianceparts.com this is a website that sells parts for asko and other manufacturers to. But there you can see the complete breakdown pictures and parts diagrams of your machine it may help you
Jon Grella : Here is a link to the parts breakdown picture of where the fuses are.
Jon Grella : Here is a picture of where the fuse is located next to the motor and machine control it is off to the left of the computer board.
Jon Grella : http://www.greatplainsapplianceparts.com/order/Parts%20Manuals/Asko/ASKO-Washer/10505%20(WM90A).pdf
Jon Grella : I will be logging off for a little while but you can keep responding here and I will get an update to my phone and respond back to you here. So run the checks I describe above Ansley me know what you find and we can proceed.
Jon Grella : And if you feel that I can help you with this machine and help you to fix it in thquickest and cheapest way possible please hit one of th smiley faces below and I will continue helping you.
Jon Grella : Thanks.
Ask Your Own Appliance Question
Ask Jon Your Own Question
Jon
Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3,646
3,646 Satisfied Customers
Experience: Appliance Service Technician with 10+ years experience.

Jon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kenmor stove bottle gas oven lights but does not get the
my kenmor stove bottle gas oven lights but does not get the temperture to go up … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My may tag epic dryer just quit working the control lock
My may tag epic dryer just quit working the control lock button is lite up can I fix it? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have ge profile dishwasher the normal light stays on but
I have ge profile dishwasher the normal light stays on but start button will not work … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do I reprogram a new oven control board for a Jenn Air
How do I reprogram a new oven control board for a Jenn Air JJW9827DDP double wall oven? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool freestanding fridge model #ET21PKXGW03
I have a whirlpool freestanding fridge model #ET21PKXGW03 that is leaking water inside down the back, getting in the crispers and running out of the bottom … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Whirlpool gas range that does not heat. The
We have a Whirlpool gas range that does not heat. The burners come on, the flame has some orange in it. The stove is on natural gas. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a double wall oven bought in 2004. The convection on
I have a double wall oven bought in 2004. The convection on the top oven broke and I had it repaired. While waiting for a part, the bottom oven stopped working. The tech said it needed a replacement s… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am installing a whirlpool above range microwave model
I am installing a whirlpool above range microwave model umv1160cs. One of the first steps involves rotating the blower. I can't get the blower motor to raise up so I can turn it. Any advice will be ap… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do I fix an error code E-115. I can't find my manual but
I can't find my manual but i have a downloaded version that say to call a technician … read more
travis webb
travis webb
tech.
2,159 satisfied customers
I have an old Whirlpool self cleaning wall oven (it has
I have an old Whirlpool self cleaning wall oven (it has knobs for "bake" and temperature).I followed the self-clean cycle instructions, but the door will not unlock.Any ideas? Thanks, Patrick … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a 20-year-old Bosch dishwasher that has been running
We have a 20-year-old Bosch dishwasher that has been running great. Lately, it has intermittent problems such as being stuck in the rinse cycle while continuing to run. Other times, it won't start at … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
WE HAVE A GE FRIDGE APPROAXMATELY 12 YEARS OLD. IT IS TWO
WE NEED A TECHNICIAN TO FIX IT I THINK THE RUBBER LINNING IS WORN OUT… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My whirlpool duet does not rinse - when the cycle is over
My whirlpool duet does not rinse - when the cycle is over there is still soap in the machine and on the clothes, but it has done the final spin … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a GE Front Loader washing machine Model
I have a GE Front Loader washing machine Model #GFWR4805F2MC. The washer starts the wash cycle, starts filling the tub then stops, goes into pause, unlocks the door then locks the door they tries to c… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a 3 year old Maytag refrigerator with a bottom
I have a 3 year old Maytag refrigerator with a bottom freezer. I came home after 2 days away to find all my freezer food thawed out. It is still cool in the freezer and small chunk of ice still in the… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ffle1011mwo Washer dryer combo. Shuts off after wash cycle.
Ffle1011mwo Washer dryer combo. Shuts off after wash cycle. Have to disconnect power to continue cycle. Timer, pressure sensor have been replaced. Lid switch tests good.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Jenn Air SVD 48600B electric oven with LP gas
I have a Jenn Air SVD 48600B electric oven with LP gas cooktop. It has an electronic face panel. For the second time in less than a year the panel shows an F-7. The service provider I worked with the … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a whirlpool gold self cleaning oven. I self cleaned
I have a whirlpool gold self cleaning oven. I self cleaned it this morning and now the oven door will not open and i have no display. Any ideas? … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x