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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Hello,l have a kenmore fridge with bottom freezer,the freezer

Resolved Question:

Hello,l have a kenmore fridge with bottom freezer,the freezer is working fine but the fridge part is not cooling,can you help
thanks carmine
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

can you check the back wall inside the freezer and tell us if theres any frost on the panel at all ? behind the food in the freezer section.
Customer: replied 5 years ago.
no there isn't
Expert:  Bryan replied 5 years ago.
okay and the fan inside the freezer is running ? do you have the full model #?
Customer: replied 5 years ago.
I am going to have service person come to house to fix
Expert:  Bryan replied 5 years ago.
your very welcome, I wish there was an easy answer. testing is the only way to tell where the problem is. hope I've been of some help. thanks and best wishes, Bryan
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