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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Have a Bosch Nexxt Premium, about 5 years old. Water is leaking

Resolved Question:

Have a Bosch Nexxt Premium, about 5 years old. Water is leaking from underneath the washer. Can't seem to figure out "when" it happens because it's not consistent (I don't think).
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

can you get us the full model # XXXXX we can assist you better ?
Customer: replied 5 years ago.
I don't have the user manual. is there another place to look for the model number?
Expert:  Bryan replied 5 years ago.
inside the door there should be a tag.
Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
can you tell if its leaking while draining or filling ? have you watched it while it fills and drains to see? how much water is comming out ?
Customer: replied 5 years ago.
I'm pretty sure draining. It's usually about a cup of water, maybe? Not sure of amount.
Expert:  Bryan replied 5 years ago.
okay your pretty sure its when it draining, good. you need to check the pump and hoses inside the machine. also the pressure chamber. if you look at the diagram you can see the drain parts. this is a labor intensive job. you will need to get access to the inside of the machine which means removing the top and the front to access it. do you have the tools and think you can do this?
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