How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

my maytag performa washing machine is making an awful noise

Resolved Question:

my maytag performa washing machine is making an awful noise when it spins! When you turn the top part of the drum, it clicks, as though something is loose and rattling around inside the drum. Can this be repaired easily, or should I start looking for a new machine?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


can you open the lid and look for a model # XXXXX the back? if its not there check along the top of the control panel. does this sound like a jet plane taking off or is it more a rattling like something in the pump ? or does it sound like its scrapping ?

Customer: replied 5 years ago.
It's rattling like something is in the pump. The model # XXXXX XXXXX
Expert:  Bryan replied 5 years ago.
okay this is very common on these machines, what you need to do is tip the machine back and underneath is the pulleys, in the back right conner is the pump pulley, roll the belt off and turn the pulley by hand on the pump, if it makes noise or feels like its binding you need to replace the pump. this pump runs around $70.00 at the following link. 90% of the time its the pump in this machine. hope this helps, thanks Bryan
Bryan and 3 other Appliance Specialists are ready to help you