How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14781
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

Kenmore Elite Oasis HE washer. a coin slipped under the agitator.

Resolved Question:

Kenmore Elite Oasis HE washer. a coin slipped under the agitator. is this a major problem? can the agitator be removed to retrieve the coin?
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Guru replied 5 years ago.
Hello and thank you for using this service. Yes you can pull the agitator off after removing that bolt. If the coin has gone further down you may have to remove the inner tub. Yes you do want to get the coin out as it will get into the drain pump on the machine and break the housing. That will set you back $110 for the pump if that happens. There is a good chance the the coin went under the inner tub. Here are a couple videos that will assist you, but to remove the inner tub, pop the top take the outer tub cap off(this just unsnaps around the tub). The remove the screws around the coupler, then lift the inner tub out. Get all the coins out. These videos will assist you.
Appliance Guru and other Appliance Specialists are ready to help you