How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ApplianceTech Your Own Question
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1547
Experience:  35+ Yrs Experience - 40,000+ 'Real World' Repairs
20893398
Type Your Appliance Question Here...
ApplianceTech is online now
A new question is answered every 9 seconds

I have a miele washer and when I wash a small rug it is still

Customer Question

I have a miele washer and when I wash a small rug it is still loaded with water at the end of the cycle.
please advise
Submitted: 5 years ago.
Category: Appliance
Expert:  ApplianceTech replied 5 years ago.

Appliance Tech Care :

are you able to open the door and remove the rug

Customer:

yes it goes throught the complete cycle It is still way way to full of water. It is like the spin isn't fast enough

ApplianceTech and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
please advise
Expert:  ApplianceTech replied 5 years ago.
I think your pump is jambed up. If you were washing a foam backed rug there is a chance that the backing has come off and gotten inside the drain system. If you can take the drain pump trap apart, you may be able to clean it out. If you cant find anything in it, then you will have to get a tech in to take the washer apart and clean it manually.
Customer: replied 5 years ago.
yes, the door in shut. After the cycle is complete the rug is still very very wet.
Expert:  ApplianceTech replied 5 years ago.
.