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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Nothing happens when I turn the machine on- no sound...nothing.

Customer Question

Nothing happens when I turn the machine on- no sound...nothing. THen the cycle lights flash.
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is Bryan,I look forward to helping you today.

 

is there water in the bottom of the machine ?

 

 

Customer: replied 5 years ago.
yes
Expert:  Bryan replied 5 years ago.
can you tell me how much in inches ? does it reach the heater?
Customer: replied 5 years ago.
About 1 inch. it reaches the heater towards the front of the machine (machine is not exactly level)
Expert:  Bryan replied 5 years ago.
okay, do you have a volt meter? you need to see if theres power getting to the fill valve. can you do that ? its behind the panel at the bottom front below the door.
Customer: replied 5 years ago.
I do not have a volt meter, but I can get one today. can we continue this session tomorrow?
Expert:  Bryan replied 5 years ago.
yes . just come back when your ready and reply , I will receive it. talk then . thanks , Bryan
Customer: replied 5 years ago.
will do
Expert:  Bryan replied 5 years ago.
talk then.