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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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My 10 year old Duet Dryer is not heating. It is turning, but

Customer Question

My 10 year old Duet Dryer is not heating. It is turning, but no heat.
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.

Hi Im John I will help you with the problem.

Did the no heat happen all of a sudden or was it taking longer to dry the clothes before this happened ?

Customer: replied 5 years ago.
Now that I think about it,, it had been taking longer and longer to dry.
Expert:  John replied 5 years ago.

The element could be broken or a thermostat has failed.

This is the element and a video on how to replace it, If its the problem let me know .

I will look for that thermostat if the element is ok.