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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Hi, Have a Maytag stove Model 5775QDS. It was recently convered

Customer Question

Hi, Have a Maytag stove Model 5775QDS. It was recently convered from LP to Natural Gas. Ordered new orifices and had them installed by my plumber. The flames on the five burners are too high (yellow flame). My plumber won't let me use the oven as he's concerned that this is a hazardous situation. There is a switch lower rear of the oven that he's "switched" several times - but this doesn't fix the "yellow flame" issue. What else should we try? Thanks!
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

a yellow flame means the air gas mixture is not correct. Too much air when you have a yellow flame, did he switch the regulator over from LP to natural gas ? it's very dangerous to try to fix this yourself unfortunately, I would call a qualified gas technician to look at this and adjust it, a plumber is not really the best person to have work on this to be honest, ask him if he switched the regulator over, to do this he would've had to take the cap off the regulator and flip the inner peace over from LP to natural gas. You need to find out if you did that. if he didn't he's the wrong man for the job for sure and you need to call a qualified gas technician or appliance technician that is qualified and gas. Please be careful with this in the meantime, thanks, Bryan
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Customer: replied 5 years ago.


Thanks for the detailed response. Will have regular switched. Question - which way does the switch lower rear of the oven go? There aren't any markings. Or, does it not make a difference?

Expert:  Bryan replied 5 years ago.
Are you talking about the switch on the safety valve the gas valve itself, is it the one that lifts up or goes down? If it's that one it has to be in the down position.