How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a new problem with the same refrigerator The ice maker

Resolved Question:

I have a new problem with the same refrigerator The ice maker suddenly had a water overflow into the freezer. I put it in off and the water eventually stopped. If it stays off there is no water problem but obviously I do not have ice. I wonder if the problem is in the solenoid valves that control the water amount or in the ice maker. I would like to test the solenoid valves but I do not know the operation voltage (120v or less) Could you help?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

the voltage to the valve is 120 volts on these. is the ice maker overflowing ?
Customer: replied 5 years ago.
Yes, if I put its switch in on position, when the ice maker receives water to fill its water capacity and start making ice, the water does not stop causing overflow in the freezer compartment.
Expert:  Bryan replied 5 years ago.
oh okay but when you shut the ice maker off it stops ?
Customer: replied 5 years ago.
Eventually it stops, but not immediatelly.
Expert:  Bryan replied 5 years ago.
okay the valve is sticking open and not shutting fully, common problem on these. you will need to replace it. its around $44.00 at the following link. these get grit inside and when they go to close they close either very slowly of sometimes not at all. it wont be an electronic problem. hope this helps, thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you