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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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i have a ge stainless steel dishwasher with the buttons on

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i have a ge stainless steel dishwasher with the buttons on the top. the lights (green) are normally on so i can select the options. now the lights are not on when the door is open but they come on when i close the door. i can press start, when the door is closed, and the dishwasher will stat. any ideas?

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can you get us the model # ?

Customer: replied 5 years ago.
what happens when you try to set the cycle ? do the keys beep at all?
Customer: replied 5 years ago.
Bryan, when the door is open, none of the keys work. When I close the door all of the keys work I can get my pinky finger in there & when I press start the dishwasher works great.
okay so its running okay right ? is the issue just that you cant see the control or get your fingers in to set it ?
Customer: replied 5 years ago.
Before, I was able to set my options on the keys, with the door open, press start, close the door & it would start its cycle. Now, when the door is open the keys are dead.

try shutting the power of at the breaker for 5 minutes then turn it back on, see if it resets .

Customer: replied 5 years ago.
Ok. I will get back to you in a few mins. Thank you.
okay, let me know, thanks Bryan
Customer: replied 5 years ago.
Still the same Bryan. Keys are inopperable when the door is open.
okay , this machine only has one door switch so thats not the issue, the only other thing is the control module itself. its not reseting . you need to order and replace it, you can order it @ this is located inside the door itself. remove the screws around the inside of the door and lift the panel up. thanks and best wishes, Bryan
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