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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Hello, I have a new Maytag washer which is causing some problems.

Resolved Question:

Hello, I have a new Maytag washer which is causing some problems. The washer was purchased over one year ago, but due to a home remodel, it was just installed this week.
The facts: Maytag Washer and separate Dryer, stackable. Not sure of the model # XXXXX it is the small 24" x 24" model. We have used a stacking kit between the two machines. As the washer enters the Spin cycle, it shakes, rumbles and vibrates, moving five or six inches back and forth in the small closet space we have it in.
I believe we have installed it properly, it is not overloaded, the clothes seem to be distributed evenly and it works fine during the wash and rinse cycles. It only starts the loud rumble in the spin cycle when there is about 5 minutes remaining.
Any help you can provide would be appreciated.
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

This should be a model number under the lid on the washer can you see if there's one there? It's difficult to look at these until we know which model it is. Thanks, Bryan

Customer: replied 5 years ago.
I'll have to get back to you on this, I'm not at home at the moment. Thanks!
Expert:  Bryan replied 5 years ago.
Okay no problem, thanks, Bryan
Customer: replied 5 years ago.
Model MAH2400AWW
Expert:  Bryan replied 5 years ago.
did you remove the shipping bolts when you installed this ?
Customer: replied 5 years ago.

I'll have the installer check on Saturday. I assume that the installation instructions describe how to do this. Hopefully that will solve the problem.

 

I'll let you know. thanks! Rich

Expert:  Bryan replied 5 years ago.
okay Rich, let me know , thanks Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
All is well, your advise was perfect. Thanks!
Rich