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Thanks so much.
I don't have a warranty because I got it from some appliance warehouse off of Craigs List (last time I do that) in Providence.
So, if I pull on the small cable, I may be able to manually unlock the door? How hard do you have to pull it? My fiance found a cable to the left and pulled it, but it didn't seem to do anything. Could this be perhaps that he didn't pull it far enough? This was last night...we haven't tried it since I got your message (I'm at school right now).
Thank you so much; I'll try that.
1. Will I need to unlock the door manually each time I use it, or should this solve the problem?
And 2: how might I find out whether Bosch will warranty this product? I don't know how I can know whether this was installed or purchased before. I will call the company I bought it from for that information. Assuming I am the first to use it, do I call Bosch and register it or something?