Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

My KitchenAid dishwasher is not cleaning properly as specks

Customer Question
of food are left on...
My KitchenAid dishwasher is not cleaning properly as specks of food are left on some of the dishes after the cycle is complete and some of the dishes feel gritty, particularly on the top rack. I have checked the arms and they are clean. I also checked the drain and it was pretty well plugged where it enters the disposal to drain. I have cleaned it out. I have also run two cycles using some white vinegar to help clean things out. Although it is much improved, it's still not cleaning as it should. Another interesting thing; after the cycle is complete, there seems to be a white residue patch at the top center of the washer door. I have no idea what that is. I'm suspecting now that maybe the valve is not working properly, perhaps plugged, or issues with the chopper assembly (I just learned that there is one). Please help me with what I should do next.
Thanks,
Norm August ***@******.***
Submitted: 5 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
2/1/2012
Appliance Technician: Tech Michael, Home Appliance Technician replied 5 years ago
Tech Michael
Tech Michael, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,568
Experience: 20+ years exp. repairing all types of home appliances, Computer repair
Verified
Hi Norm,

It sounds to me like there may still be a bit of a clog.
Also it may be in the line going to the pump, or in the pump itself.
Check the bottom of the diswasher under the spin arm first to be sure all this is clear, you will likely have to remove the arm and the drain scree if you havent already done so.
next the pump and the line down there inder the dishwasher is where you need to check next.
please let me know how this goes ir if you need more specific info.
Thank you Tech Michael
Ask Your Own Appliance Question
Customer reply replied 5 years ago
I have checked under the screen. Everything looks clear there and pretty clean. I don't see anything that could be causing a problem there. I will check at the pump next. Can you give me a little more description on what the pump looks like. Is where the water line is coming in?
Appliance Technician: Tech Michael, Home Appliance Technician replied 5 years ago
Hi,
No, the water line it is connected to is on the bottom underneath the DW.
It will be a small rounded or even squared pump with a hose conncet to it, and a two wire plug(may have 3) if its got a secondary ground.
You then need to disconnect the pump and make sure its clear inside and that the impeller spins freely when turned with a screw driver, also that it isnt damaged.
Next make sure the hoses there are infact clear.
Ask Your Own Appliance Question
Customer reply replied 5 years ago
After quite a struggle, I got the hose disconnected from the pump. Everything seems to be clear and clean. I could turn the impeller easily with the screwdriver but it did seem to be somewhat spring-loaded. Is that normal or should it free-wheel? If normal, what next?
Appliance Technician: Tech Michael, Home Appliance Technician replied 5 years ago
Hi,
It will have some resistance but should turn a little at a time.
If all that is clear, it could be that the pump isnt providing enough pressure to pump water as hard as it should into the spray arms.
But one other thing I would do before say this is the case.
Before you run the DW, run you sink hot water until it is very hot, this will ensure that the water is hot enough to do the job.
If that helps, you can do that as a solution. But in that case the heating element whis helps the temp get up to where it needs to be could be going bad..
Let me know when you have tried this.
Thank you
Tech Michael
Ask Your Own Appliance Question
Customer reply replied 5 years ago
OK, we can try that but it may be a day or two before we need to use the washer again. Is there a chance the control valve might be plugged?
Appliance Technician: Tech Michael, Home Appliance Technician replied 5 years ago
Hi,

Thats also very possible as well.
It could be one of many things. But try the hot water like I was mentioning, that may give a better clue to whether or not it is heating properly inside the DW.
Thank you
Tech Michael
Ask Your Own Appliance Question
Customer reply replied 5 years ago
It will be a couple of days before I know that answer. Do I need to press accept answer now or wait until we're finished?
Appliance Technician: Tech Michael, Home Appliance Technician replied 5 years ago
You can press the accept if you are happy with my advice, this way the question wont time out.
Then I still am here to hep you at no additional cost til we solve the issue, all you need to do is follow the sam thread you have been to get to me again.
And thank you Norm!
Tech Michael
Tech Michael, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,568
Experience: 20+ years exp. repairing all types of home appliances, Computer repair
Verified
Tech Michael and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 5 years ago
Michael,
We tried your suggestion on the hot water but that does not seem to have changed anything. Also, we changed from powdered dishwasher soap to liquid. That does not seem to have changed anything either. The problem seems to be related to the upper shelf only with residue being left on the dishes. Bottom shelf dishes seem to be generally OK. We're wondering if the upper water sprayers are working properly.
Ask Tech Michael Your Own Question
Tech Michael
Tech Michael
Tech Michael, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,568
9,568 Satisfied Customers
Experience: 20+ years exp. repairing all types of home appliances, Computer repair

Tech Michael is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Maytag fridge was leaking at the bottom. I took the food
My Maytag fridge was leaking at the bottom. I took the food out, turned off the fridge, used a blow dryer on it and squirted hot water down the drain until I heard it in the drip pan. It is still leak… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We just purchased a whole new set of appliances from
Hi we just purchased a whole new set of appliances from maytag...the fridge is making a whole lot of noise upon starting, like we are all looking at each other and thinking "Wow, this fridge is gonna … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
After a repairman came to look at my bosch, the cycle called
after a repairman came to look at my bosch, the cycle called "eco" went from 1:30 to over 2:00. Not very ecological. Can I change it to a lesser time … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Can i use led light in fridge. Whirpool .not sure on model
can i use led light in fridge JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: whirpool .not sure on model year97 JA: Do you plan on doing the work yoursel… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a 700TC Sub-zero fridge, which I love. The trouble is
I have a 700TC Sub-zero fridge, which I love. The trouble is that the suction of the door has become so very strong that once a open the fridge and close it, I must wait 10 - 15 minutes before it will permit me to open it again. The seal or suction is so very strong, that I cannot open it.Do you ahve any ideas? Many many thanks. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our whirlpool duet dryer door won't stay closed during
our whirlpool duet dryer door won't stay closed during drying cycle. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
My Maytag dryer just beeps and won't start when start button
My Maytag dryer just beeps and won't start when start button is pushed … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a GE Refrigerator with 3 Problems, in order of
I have a GE Refrigerator with 3 Problems, in order of priority 1. Water Leaks from the bottom of the freezer. 2. Water dispenser intermittently doesn't work. 3. Ice dispenser does not work at all… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Could you help me with a reset code for the ice maker on a
could you help me with a reset code for the ice maker on a samsung refrigerator? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Washer centennial ....lid is locked and not responding to
Washer centennial ....lid is locked and not responding to cancel button...unplugged and replugged no change...any suggestions … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My whirlpool electric dryer won't start. The breaker is
my whirlpool electric dryer won't start. The breaker is good, there is power to the start switch and the start switch tests good. What next? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I HAVE A CORER/PEELER ATTACHMENT. THE SLIDE CARRIAGE BINDS
I HAVE A CORER/PEELER ATTACHMENT. THE SLIDE CARRIAGE BINDS AND CAUSES THE GEAR TO SLIP. I HAVE CLEANED IT VERY WELL AND IT STILL HAPPENS SHORTLY AFTER. CAN THE CARRIAGE BE LUBRICATED? IF SO WITH WHAT?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I cleaned my oven yesterday. Today I tried to bake a cake
Today I tried to bake a cake and. Cannot get the oven to turn on. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
I have a GE Profile refridgerator, side by side that is
I have a GE Profile refridgerator, side by side that is about 12 years old. The lights are still on in the fridge and the freezer but the fridge is not cooling and the water/ice function is not working and the lights and numbers for the cooling controls are dark... … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
We have a 2008 GE Profile Microwave. Used the warming button
We have a 2008 GE Profile Microwave. Used the warming button and when I hit the clear off button, took the food out, but heard a humming sound and smelled a electrical smell. opened the door and it st… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I am getting and E 16 error on the Electrolux range. Not
I am getting and E 16 error on the Electrolux range … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a burner that doesn't light on my Frigidaire oven,
I have a burner that doesn't light on my Frigidaire oven, model # PLGS389ECD. I have tried removing the top pieces and cleaning them. Any ideas on how to clean the little brass jet that the gas comes … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I NEED A DOOR SWITCH WIRING DIAGRAM FOR A WHIRLPOOL M/W OVEN
I NEED A DOOR SWITCH WIRING DIAGRAM FOR A WHIRLPOOL M/W OVEN M# ***** CAN U HELP ME? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x