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where did the links go

Customer Question
?...
where did the links go ?
Submitted: 5 years ago.Category: Appliance
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Answered in 3 minutes by:
2/1/2012
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,308
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
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Customer reply replied 5 years ago
they charged me $34 again - ?????
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 years ago
It looks like You opened a second question .
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Customer reply replied 5 years ago

so, what do I do?

 

Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 years ago
You can contact Just Answer Admin and see what they will do .
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Customer reply replied 5 years ago
new part installed as you suggested - still doing the same thing
Customer reply replied 5 years ago
Relist: Inaccurate answer.
expert's advise followed - part purchased @ $100.00 Did not solve problem
Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,726
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Hello, I will be happy to get you a correct answer. Can I get the original problem and the make and model of the machine. Thanks
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Customer reply replied 5 years ago

whirlpool cabrio gas dryer model WGD6200SW1

 

Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
What problem were you having with it?
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Customer reply replied 5 years ago
it shuts off after about 30 seconds indicating that it is "sensing" power stays on
Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
Ok here is what I want you to do:



ACTIVATING THE DIAGNOSTIC
TEST MODE
1. Be sure the dryer is in standby mode
(plugged in with all indicators off, or with
only the Clothes Dry indicator on).
2. Select any one button (except Pause/Cancel)
and follow the steps below, using the
same button (remember the button):


3. If this test mode has been entered successfully,
all indicators on the console
are illuminated for 5 seconds with 88
showing in the Estimated Time Remaining
two-digit display.


DIAGNOSTIC: Unsuccessful Entry
If entry into diagnostic mode is unsuccessful,
press the Pause/Cancel button twice, then
press the Power button.
If indicators come on, try to use a different
button than was used to activate the diagnostic
test mode. If that button fails to enter
the diagnostic mode, something is faulty,
and it is not possible to enter the diagnostic
mode. Go to TEST #2.
If no indicators come on after pressing the
Power button, go to TEST #1.
DIAGNOSTIC: Saved Fault Codes
If there are saved fault codes, the most recent
fault code will alternately show “F-” and “XX”
where XX is the fault code.


Press/hold
2-5 seconds 2-5 seconds 2-5 seconds 2-5 seconds 2-5 seconds
Release for Press/hold Release for Press/hold
DIAGNOSTIC: Console Buttons
And Indicators
Pressing the console buttons or rotating the
cycle selector will sound a beep and will
turn on or off the corresponding indicators
as shown in Figure 2, Console Diagnostics.
Pressing Time Adjust (more time) will sound
a beep and turn the left digit of the display
on or off. Pressing Time Adjust (less time) will
sound a beep and turn the right digit of the
display on or off.
If indicators fail to turn on or off and beep
after pressing buttons or rotating the cycle
selector, go to TEST #6.

Press and release
the same button
used to activate
Diagnostics
beep tone Second most recent fault code is displayed.
Repeat beep tone Third most recent fault code is displayed.
Repeat beep tone Fourth most recent fault code is displayed.
Repeat All indicators momentarily turn off, then stay on


Let me know what code comes up
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Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
Let me know if you have a problem getting the stored fault code to come up. I can simplify the instructions
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Customer reply replied 5 years ago
Relist: Other.
original answer incorrect, second expert never responded
Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
Did you follow the instructions for the to get it into diagnostics to get the fault code off of it?
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Customer reply replied 5 years ago

?????

 

Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
There are instructions to get the fault code off the machine. You have to do this to see what fault has been stored. I believe you will have an F-28 or F-29 code stored, but you will have to go through the procedure to see what code it is.


STEP 1
ACTIVATING THE DIAGNOSTIC
TEST MODE
1. Be sure the dryer is in standby mode
(plugged in with all indicators off, or with
only the Clothes Dry indicator on).
2. Select any one button (except Pause/Cancel)
and follow the steps below, using the
same button (remember the button):

3. If this test mode has been entered successfully,
all indicators on the console
are illuminated for 5 seconds with 88
showing in the Estimated Time Remaining
two-digit display.


DO THIS AND TELL ME WHAT COMES UP. IF YOU CAN'T DO THIS I WILL OPT OUT.
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Customer reply replied 5 years ago

steps?

 

Appliance Technician: Appliance Guru, Owner and Technician replied 5 years ago
I am sorry I do not think you are able to perform this task I will let someone else try.
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Customer reply replied 5 years ago

I'm not able because you have not told me what to do

 

Appliance Technician: Technician-Josh, Home Appliance Tech replied 5 years ago
Technician-Josh
Technician-Josh, Home Appliance Tech
Category: Appliance
Satisfied Customers: 370
Experience: Certified appliance repair tech.Factory trained.
Verified
FIRST BE SURE THAT THE CONTROL IS IN STAND BY MODE. ( ALL LIGHTS AND INDICATORS OFF WITH POWER SUPPLIED TO UNIT)

CHOOSE 1 BUTTON ON THE PANEL AND USE THIS SEQUENCE: PRESS HOLD 2/5 SECONDS, AND NOW RELEASE 2/5 SECONDS.. PRESS HOLD 2/5 SECONDS AND NOW RELEASE 2/5 SECONDS... PRESS HOLD 2/5 SECONDS AND NOW RELEASE 2/5 SECONDS... DO THIS UNTIL THE SCREEN SHOWS YOU 88 IN THE DISPLAY, WAIT ABOUT 10 SECONDS AND IF THE SCREEN STAYS WITH 88 ON THE DISPLAY THEN Press and release the same button used to activate Diagnostics
FIRST BEEP TONE IS MOST RECENT FAULT CODE I NEED YOU TO WRITE DOWN THIS FAULT IT WILL BE IN F-88 FORMAT MEANING IT WILL BE THE LETTER F FOLLOWED BY A NUMBER.
beep tone Second most recent fault code is displayed.
Repeat beep tone Third most recent fault code is displayed.
Repeat beep tone Fourth most recent fault code is displayed.
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Customer reply replied 5 years ago

11,12 were displayed after 88 during the diagnostic inquiry

 

Customer reply replied 5 years ago

when diagnostic test performed, after 88 the display displayed 11,12 back and forth.

 

next step?

Appliance Technician: Walt-mod,
 replied 5 years ago
Walt-mod
Category: Appliance
Satisfied Customers: 27
Verified

Hi,

 

I'm a moderator for this topic and I wonder whether you're still waiting for an answer. If you are, please let me know and I will do my best to find another Expert to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

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Customer reply replied 5 years ago
yes, I am waiting - waited last night - gave up and went to bed. Please help.
Appliance Technician: Walt-mod,
 replied 5 years ago
Sometimes, finding the right Expert can take a little longer than expected and we thank you greatly for your understanding. We'll be in touch again shortly.
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Customer reply replied 5 years ago
is someone available?
Appliance Technician: Walt-mod,
 replied 5 years ago
Thank you for your patience, your business is very important to us, we are waiting on the Expert with the right expertise to come online. Feel free to let us know if you would like us to continue searching for an Expert or if you would like us to close your question. Thank you for your understanding!
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Customer reply replied 5 years ago

I have been waiting! ready to give up!

Appliance Technician: Technician-Josh, Home Appliance Tech replied 5 years ago
HI, I WILL TRY TO HELP YOU 1 MORE TIME. I NEED YOU TO RE-DO THE TEST POSTED ABOVE AND TELL ME WHAT CODES SHOW UP, PAT ATTENTION REAL CLOSE AS IT SHOULD SAY. (F AND THEN 88(EXAMPLE) DO THAT AND THEN GET BACK TO ME.
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Ask Technician-Josh Your Own Question
Technician-Josh
Technician-Josh
Technician-Josh, Home Appliance Tech
Category: Appliance
Satisfied Customers: 370
370 Satisfied Customers
Experience: Certified appliance repair tech.Factory trained.

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