How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81253
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Icemaker on Samsung RS267LASH/XAA is not dumping ice and on

Customer Question

Icemaker on Samsung RS267LASH/XAA is not dumping ice and on next fill cycle water flows into ice storage and freezes up What is most likely part failure? Jim
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

The icemaker head itself has just failed if it's not dumping hte ice and then it calls for water and over fills. Below is a link to the part you'll need to replace to fix the issue.