How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a neptune top loader that wont leave the wash cycle,

Resolved Question:

I have a neptune top loader that wont leave the wash cycle, it stops, then every few minutes starts washing again for about 2 minutes then repeats. Any advice?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


Can you get us the full model number? Thanks, Bryan

Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
Okay great, you will need to order and replace the main control board, it's common on these, the control board runs around $225.00 And I am providing a link for you just click the blue link, click here , thanks and happy holidays, Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Once ordered is it easy to replace, the choice is this or a new washer
Expert:  Bryan replied 5 years ago.
Actually yes it is very easy to replace and you can do it yourself, on this diagram if you remove the panel marked number 30 which is the back panel of the control you will have access to the board is right there and very simple to install after that it just plugs in, here's the diagram, the board is part number 23 on the diagram, thanks and very best wishes for a happy holiday season, Bryan