How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

the flourescent wont turn on when i slide out hood on GE JV930

Resolved Question:

the flourescent won't turn on when i slide out hood on GE JV930 hood vent. I've replaced bulb and starter
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


Okay this means your ballast is bad, here's a link to that part, clcik here

it's number 21 on this diagram, thanks, Bryan

Customer: replied 5 years ago.

I have that drawing from the GE site and felt like that was the thing to do. Can you tell from the drawing if it would be something that I could do myself or would I need to get a tech?


Expert:  Bryan replied 5 years ago.
It's actually up near the starter which is number 22 but you probably have to take the cover off #25 to get to it , the diagrams are vague on that and they are all different .
Customer: replied 5 years ago.
thanks, XXXXX XXXXX i can do that. Appreciate it!
Expert:  Bryan replied 5 years ago.
No problem, you have is helpful wonderful holiday season, please don't forget to press accept button if I've helped, thanks, Bryan
Bryan and other Appliance Specialists are ready to help you