Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a Kitchenaid electric stove model KESC308LSS0 that has

been working great for the...
I have a Kitchenaid electric stove model KESC308LSS0 that has been working great for the last 8 years. I had recently cleaned the oven usging the self cleaning feature about a week ago. Everything worked fine; it went through the entire cycle and the oven worked great for over a week. Yesterday, however (out of nowhere) the oven indicated a F5 E7 fault code and the door just locked...for no apparent reason since the cleaning was done and it worked for over week. I got some info that relates to the cleaning cycle itself but nothing specific to my situation. Can you please tell me how to get the door unlocked and how do i clear this fault? What happened to cause this? Thanks, Joe
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 minutes by:
12/5/2011
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

this code mean door lock failure, luckily this range has a door lock assembly in the rear and is controlled by a Rod so you are able to get at it without opening the door from the front, pull the range away from the wall unplug it and remove the back panel you will see this, you need Julie place it you can order it at the following link, http://www.appliancepartspros.com/Appliance-Parts/whirlpool-oven-lock-assembly-item-number-ap3178818.aspx thanks, Bryan

Ask Your Own Appliance Question
Customer reply replied 6 years ago

Bryan; thanks for your response...just a little more clarity on this, please :-) do i have to remove the panel from the back to access the rod to unlock the door or is it already exposed at rear? will i be able to use oven once i open it or will it just lock again until this assembly part is replaced? and once i do replace do i have to reset anything at all?

Sorry I had to step off-line for little while, I'm not sure because the diagrams don't really show whether there's a cover over that separate or if it's behind the main panel in the back of the stove, but yes you can undo the Rod and unlock the door that way but for the oven to work you will need to take the motor off the switch assembly and turn it until the micros witch is in a different position and then the oven should run until you can get the new lock assembly for it, you will see it when you get it apart, hope this helps sorry to be so long getting back to you I had to go out for a bit and just got back. Thanks and well wishes, Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE electric stove and the right front burner will
I have a GE electric stove and the right front burner will not turn off … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I'm trying to fix a kenmore electric stove. The oven wasn't
I'm trying to fix a kenmore electric stove. The oven wasn't working so I replaced the bottom oven element, as it was broken in two. the oven heats but the degree dial stops at 350, and the oven only seems to just heat up past 500. Is it confused between the bake option and the self cleaning option? Is the sensor broken maybe? What are your thoughts? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I need to replace a knob on a in cabinet electric Stove -
I need to replace a knob on a in cabinet electric Stove - SN/IBS550PWS00, can I take the front panel off or do I have to pull the stove out of the cabinet and access from the back the control panel? … read more
travis webb
travis webb
tech.
2,403 satisfied customers
I have a Jennair downdraft electric stove (11 years old) and
I have a Jennair downdraft electric stove (11 years old) and the panel on the front quit working, so now I have no oven. What are my options? … read more
Rusty S
Rusty S
Technician
155 satisfied customers
TO USE GE ELECTRIC STOVE OVEN BUT THE UNLOCDOR SIGN KEEP
I AM TRYING TO USE GE ELECTRIC STOVE OVEN BUT THE UNLOCDOR SIGN KEEP COMING ACROSS THE SCREEN ., WHAT DO I DO ? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a profile electric stove model no. PB960J388 and am
I have a profile electric stove model no. PB960J388 and am having trouble resetting the clock. It says to use plus sign I don't have that… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,558 satisfied customers
I just rented this house and it has a GE electric stove.
I just rented this house and it has a GE electric stove. When I use the oven, once it heats up, I get a F2 alert with a ringing noise. I was cooking today, and the oven stops heating when this alert s… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Ge spectra electric stove. have power at the burner plug but
ge spectra electric stove. have power at the burner plug but burners will not heat, oven will not heqat. have power to electronics. everything works like it should but nothing gets hot. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE Profile electric stove top. The burners do not
I have a GE Profile electric stove top. The burners do not heat up even though the main switch turns on, the individual burner switches turn on and the heat levels turn on. How can I get the burners t… read more
travis webb
travis webb
tech.
2,403 satisfied customers
I have a hotpoint electric stove. Many times, one of the
I have a hotpoint electric stove. Many times, one of the burners doesn't heat up. If I jingle it, sometimes it goes on. I'm afraid that it won't work for Thanksgiving. Who can I call to fix it? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
A jenn aire electric stove the dryer function went on a code
A jenn aire electric stove the dryer function went on a code F-1 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Frigidaire Electric Stove. I was broiling sausage
I have a Frigidaire Electric Stove. I was broiling sausage and the broiler stopped working. The bake setting still works, but the broiler does not. Does it just have to be reset? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a KitchenAid electric stove and my oven is giving me
I have a KitchenAid electric stove and my oven is giving me trouble. If I set the temperature at 250 I can get it to come on. Anything higher than that it will beep and send and "Err" message on the c… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an old GE electric stove. There were sparks and we
I have an old GE electric stove. There were sparks and we had to unplug it. Since, one of the coils have been replaced, but now none of the lights work such as the red light to let you know it is on o… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an kenmore elite 790.98033800 electric stove. Back
I have an kenmore elite 790.98033800 electric stove. Back right burner won't turn off. I ordered new burner thinking that was the issue. Installed new part, same problem. Burner stays on. Not sure wha… read more
travis webb
travis webb
tech.
2,403 satisfied customers
RE: fRIGIDAIRE Electric stove CPLES399EC8. Replaced the
rE: fRIGIDAIRE Electric stove CPLES399EC8. Replaced the control panel (to fix runaway oven temp code). Code no longer displays but oven temp still excessive and seems to climb without end. Set to 350 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a kenmore elite electric stove, when facing the stove
I have a kenmore elite electric stove, when facing the stove the r burner closes to me does not shut off. I have had 3 parts sent to me to replace & fix the problem but none of them fixes the problem … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a tappan Electric stove. The cooktop and the oven
I have a tappan Electric stove. The cooktop and the oven just stopped heating up all of the sudden. Any ideas? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x