How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Jenn-air gas cook top that is appx.7 years old. Two

Resolved Question:

I have a Jenn-air gas cook top that is appx.7 years old. Two of the on/off switches will not move. They appear to be stuck down. I have pulled them off and reattached them but they still will not turn. Please advise.
Toby Welch
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


did these both break at the same time ?

Customer: replied 5 years ago.
No but within a few weeks of each other. I don't do alot of cooking these days.
Expert:  Bryan replied 5 years ago.
okay , the problem is the gas valve assemblies will need to be replaced, this must by done by a qualified gas tech, its dangerous to replace these yourself they need to be leak tested after replacement. its the only thing that can be done to repair this, these are around $90.00 each plus service and labor, hope this helps, thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you