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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Have a Kenmore 417.44102300 stackable washer/dryer. No problems

Resolved Question:

Have a Kenmore 417.44102300 stackable washer/dryer. No problems for 5 years. Now the washing cycle, once it hits spin, doesn't move.... it just hums through the rest of the cycle. I tried to re-spin by setting it back to spin and it does the same thing. What are your thoughts?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


Is the door locking? And is the door lock light on ?

Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
Okay so this goes through the agitate cycle, the drum moves back and forth correct? If so this is a problem with your motor control, this would need to be replaced, this is what controls the motor for the spin cycle, if your absolutely sure that this is draining out completely this is the issue, you can order this at the following link it is located in the back right corner of the machine when looking from the front, thanks and best wishes, Bryan
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