How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have an MAH2400AWW washer and once in a while the machine

Customer Question

I have an MAH2400AWW washer and once in a while the machine turns itself on and the leds change settings by themselves...... it never starts running, but in the past few weeks it has become even more of a problem in that once everything is loading it will not start. You can turn the knob and everything, from Heavy, Normal, Hand Wash etc.... but hitting start will not have any effect. Sometimes I can kill the power with the breaker, wait a while and turn it back on. This does work sometimes, but doesn't make much sense to me. It Certainly doesn't always work. Any Ideas?
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.

The control board is faulty, and it needs to be replaced. The part number is(NNN) NNN-NNNN and the price is $197.80. You can buy it at

If my answer helps you, please click on the 'accept' button. That's how we experts are paid for our efforts.

John and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thank you sir..... I feared this was the case....... I must get rid of this washer and drier..... TERRIBLE!

Anyway, answer accepted! Thanks
Expert:  John replied 5 years ago.
You're welcome.