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gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
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amana bottom freezer. fresh food not cooling well. freezer

Resolved Question:

amana bottom freezer. fresh food not cooling well. freezer seems fine
Submitted: 5 years ago.
Category: Appliance
Expert:  gst85 replied 5 years ago.

gst85 :

hello,can you hear the fan running in the freezer ,can you see any frost bulding up at the back panel as well?

Customer: fan running frost on back wall
gst85 :

ok you do see frost on the back wall correct?

Customer: yes, frost is on back wall
gst85 :

ok so what you have is a defrost problem.which is why your fridge section is able to cool properly,you either have a bad defrost thermostat or defrost heater may be bad

Customer: the freezer works. fresh food not so good. this happened after fresh food section was cleaned with fridge running
gst85 :

how long ago did you noticed this problem?

Customer: 2 days ago
gst85 :

ok just one more question are both doors closing flush?

gst85 :

are there any gaps ?

Customer: doors seal ok
gst85 :

ok so the problem you have is a defrost control

gst85 :

are you going to work on it yourself?

Customer: I'd like to. there is no apparent defrost control. one control in freezer and one in fridge
gst85 :

sorry i meant the defrost thermostat or defrost heater,you can purchase these parts online at at your local appliance parts store

gst85 :

do you have any ither questions youd like to ask me?

Customer: where are/is the part/s?
gst85 :

defrost heater and defrost thermostat.,

gst85 :

replace them both ,

gst85 :

they are behind the access panel in the freezer

Customer: where are these parts located in the fridge?
gst85 :

they are behind the access panel in the freezer.

gst85 :

when you remove the acess panel you will see them both mounted on the evaporator

Customer: you access these in the back of freezer
gst85 :

inside the freezer at the rear

Customer: thanks
gst85 :

your welcome.pressing accept is how i get paid.

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