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Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience:  Home appliance technician with 10 years experience working on numerous makes and models.
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We just installed a kitchenaid microwave everytime we turn

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We just installed a kitchenaid microwave everytime we turn it on it sparks and turns off . what could be the problem?
Do you see any burn marks or bare metal in the cavity? Is any of the paint in there chipped away. Is the unit brand new? Less than a year old?
Customer: replied 5 years ago.
on the ceiling of the unit left hand side where the heating element tubes are is where it was sparking. If one of those tubes wasnt fully in place would that make is arc?
Yes. That would give a space of bare metal. Can you install it fully. If not, do not try to go any further. If it is under a year old it is under warranty, and if you try to repair it , they will void the warranty.
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Customer: replied 5 years ago.
ok thank you I think he got it back in place it isnt sparking anymore. It is not under warranty it is a 2005 model we just moved and reinstalled it.