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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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my freezer is not working pn my maytag plus unit

Customer Question

my freezer is not working pn my maytag plus unit
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.

Hi IM John I will help you with the freezer problem.

Open the freezer door and reach in to the back panel can you feel frost on that panel and can you hear the freezer fan motor going ?

Customer: replied 5 years ago.
no frost but can hear fan motor
Expert:  John replied 5 years ago.
Remove the bottom front kick plate and tell me if the condenser coils are dirty and if the fan motor is blowing warm air out the front grill.
Customer: replied 5 years ago.
yes condenser coils are dirty, but air blowing out is not extremely warm
Expert:  John replied 5 years ago.

The dirty coils will cause the freezer not to get cold.

Cleaning the condenser coils will fix the problem.

If you require more assistance let me know please.