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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Hi our dishwasher doesnt dry the dishes very much any longer

Resolved Question:

Hi our dishwasher doesn't dry the dishes very much any longer (used to work fine) . Broken piece?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


do you have the model # ?

Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
check your heater for burn marks first all the way around, do you see any or discolored?
Customer: replied 5 years ago.

nope looks good all around


Expert:  Bryan replied 5 years ago.
okay do you have a volt meter? could you test continuity on a few things?
Customer: replied 5 years ago.
yes a small voltmeter tell me how to proceed please
Expert:  Bryan replied 5 years ago.
okay you test for continuity the same way for all the parts heres an example with the heater. you need to check the heater and the thermostat first, these are both underneath where you check them, make sure you shut the power of to the machine before servicing. let me know if they are good.
Customer: replied 5 years ago.
ok I get a whole bunch of numbers from 1.1 to 153 !
Expert:  Bryan replied 5 years ago.
on ? which one. also did you pull one wire of each before testing ?
Customer: replied 5 years ago.
I just pull on the heating element upwards?
Expert:  Bryan replied 5 years ago.
no you will need to take the access panel off under the door and reach under to get to the connectors, this can be though, the element connections are in the back.
Customer: replied 5 years ago.

right that's where I was putting my volt meter . Anyhow let me think about this I might just call someone

Expert:  Bryan replied 5 years ago.
okay so you did get readings when you used the meter so this means it has continuity, most likely a bad heater relay on your control board, this is located inside the control panel, Manufacturer Number W10084141, this you can order @ if you wish to replace this yourself.
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