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Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6823
Experience:  27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
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my duet washing machine says controll locked -- why and how

Resolved Question:

my duet washing machine says controll locked -- why? and how do I unlock it?
Submitted: 6 years ago.
Category: Appliance
Expert:  Barry G. replied 6 years ago.
Hello my name is XXXXX XXXXX thank you for using our service.

You need to press the end cycle button in for five seconds to get it to clear. The button is on the right side of the control panel. If you hold the button down and the unit will not unlock try unplugging the unit for 15 min if it still wont reset the user interface will need to be replaced.

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