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have a GE Profile dishwasher i purchase about 4 years ago...having

Customer Question
problems lately with it not...
have a GE Profile dishwasher i purchase about 4 years ago...having problems lately with it not draining all the way.....About 1/2" of dirty standing water after the cycles are finished...Checked the strainer (grey plastic) over the well that is on the right of the lower wash arm for debris or anything that could have plugged the pump...nothing!

Have any idea what is wrong...plugged pump or pump is defective?? how do i check the interior of the pump?

Tim Passinault
Submitted: 6 years ago.Category: Appliance
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Answered in 24 minutes by:
10/1/2011
Appliance Technician: Barry G., Home Appliance Technician replied 6 years ago
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Verified
Hello Tim my name is Barry and I will be assisting you.

Has anyone been under the sink making repairs or changes in the recent past or the dishwasher moved for any reason?

Barry
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Customer reply replied 6 years ago
No i am the only one to make plumbing repairs and i can hear water going into the gooseneck through the drain basket on the sink....some is being pumped out but not all like it should..still 1/2" of dirty water left
Appliance Technician: Barry G., Home Appliance Technician replied 6 years ago
Ok, I understand. I am not a dishwasher person (refrigerators) but I had one idea and thought I would give it a shot since you were waiting. Since that is not your problem I will opt out and that will give others the opportunity to respond.

Barry
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Customer reply replied 6 years ago

Thanks Barry

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name is Bryan,I look forward to helping you today.

 

okay a couple of questions, can you start the dish washer and let it fill and when it stops filling open the door and tell me how much water is in the bottom in inches? also did you say you checked the pump for clogs? was the back check flap still in place?

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Customer reply replied 6 years ago
There is 1 1/2 " of water for fill, this taken in the center of the bottom resevoir....no i haven't taken the dishwasher out and disassembled anything yet.
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
okay, does the water reach the heater?
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Customer reply replied 6 years ago
Yes the heating element is partially submerged...no problem with working water level...this is not the problem ..it's pumping the dirty water out after each cycle!
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago

you will need to replace the drain pump.

there is a link below to order it. thanks Bryan

 

 

link drian pump

 

 

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Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

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