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I have a dishwasher that has not been used for a couple of

Customer Question
months. When I start...
I have a dishwasher that has not been used for a couple of months. When I start it, it hums. Is there something I can do to get it going short of onsite service?
Submitted: 6 years ago.Category: Appliance
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Answered in 5 minutes by:
10/1/2011
Appliance Technician: Repairman1981, Home Appliance Technician replied 6 years ago
Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,555
Experience: 10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance
Verified

Repairman1981 :

You just have a locked motor (calcium in the water will do this often)

Repairman1981 :

The FASTEST easiest WAY, is to remove the kickplate, and (BE SURE THE BREAKER IS OFF) you can spin the inside of the motor by hand

Repairman1981 :

A full rotation should get it working just fine

Customer:

Where is the kickplate?

Repairman1981 :

the bottom under the door

Customer:

oh - on the outside of the machine?

Repairman1981 :

yes

Repairman1981 :

Then you will be looking at the motor

Customer:

ok - then spin the rotate - correct?

Repairman1981 :

spin the motor 1 roation

Repairman1981 :

Be SURE THE BREAKER IS OFF

Repairman1981 :

The motor is live even with the door open

Customer:

Will do. thank you

Repairman1981 :

It will shock you and blow the timer

Customer:

I will kill the breaker. will you be on line should this not work?

Repairman1981 :

I sure will

Customer:

Be back - going to give it a try.

Repairman1981 :

If this doesn't work or you can't find the breaker, you can remove the filter inside and reach down inside and spin the impeller by hand

Repairman1981 :

I highly recommend the 1st method I recommended

Repairman1981 :

it is by far the easiest

Repairman1981 :

PLease do remember to leave feedback after clicking accept and have a great rest of your weekend. Thanks!

Customer:

I accessed the motor but can't seem to fine where to grap to rotate

Repairman1981 :

if you look inside it there are little prongs in a circle

Repairman1981 :

That whole piece rotates in the motor

Customer:

can it be rotated by hand?

Repairman1981 :

if you can get a finger in there

Repairman1981 :

Won't take much force

Repairman1981 :

I usually use a flat head

Repairman1981 :

I do them live though

Repairman1981 :

I would NEVER put a finger in a live motor

Customer:

I will try a flat head - be back

Repairman1981 :

k

Customer:

no luck - cannot find anything that rotates - no prongs. looking at the motor there is a small round shaft that does not move

Repairman1981 :

Can you take a pic and send me so I can point it out to you?

Repairman1981 :

The online diagram is just a drawing nowhere near enough detail for me to show you

Repairman1981 :

you can even text it if you have a camera phone

Repairman1981 :

If not, visualize reaching INTO the motor .. the center turns the case and wire windings stay stationary

Customer:

I will txt.. what number

Repairman1981 :

If you cannot get the inside to move, then you will have to remove the filter, you could have something wedging it. If it's just calcium 5 lbs of force will free it

Repairman1981 : (NNN) NNN-NNNN/p>
Customer:

just sent

Customer:

I assume the filter is on the inside of the machine?

Repairman1981 :

Man, this one is old .... might be easier to go in from the inside

Customer:

its 11 years old

Repairman1981 :

You can do it, but you will need like an icepick and might damage the motor

Repairman1981 :

They changed designs on all the newer ones

Repairman1981 :

Lemme get you a diagram for the filter system

Customer:

great - i will go the filter route

Repairman1981 :

diagram is pointless

Repairman1981 :

in the back there is what looks like a large plastic filter

Repairman1981 :

There are 2 1/4" screws in it

Repairman1981 :

Remove them

Repairman1981 :

And lift it out

Repairman1981 :

Then pull the inner filter out

Repairman1981 :

WHEN YOU REACH IN BE CAREFUL glass can be in there blocking it

Repairman1981 :

You can cut yourself

Repairman1981 :

Feel for the impeller (it's on the end of the pump so you will be reaching back toward the front

Repairman1981 :

And you just spin it a turn by hand

Repairman1981 :

Should move freely both directions

Customer:

will give that a try

Repairman1981 :

k

Customer:

got the filter and inner filter out. there was still some sort of basket that can't be removed. thanks for you help.. Guess I will call for repair.

Customer:

Cant reach the impeller because of the basket

Repairman1981 :

the basket has a screw holding it

Repairman1981 :

left side t15 torx

Repairman1981 :

then it lifts out

Customer:

oh let me look

Repairman1981 :

Your right there, don't pay 100.00 for 1 screw

Repairman1981 :

you have done the hard part

Customer:

Cant find the dumb screw

Customer:

Its a rubber basket and not screw

Repairman1981 :

Take a pic, can you text or post it to me?

Repairman1981 :

SORRY SORRY ... you have the GE

Repairman1981 :

I was thinking you had the whirlpool

Customer:

Its a GE GSD3230

Repairman1981 :

The basket actually pulls out if you have removed the top piece

Repairman1981 :

If you can't get it out you can actually stick your finger through it (they are kinda glued in sometimes)

Repairman1981 :

You just need to touch the impeller and rotatet it

Customer:

Its also full of water - is that a problem>

Repairman1981 :

no

Repairman1981 :

It would either pull out, or you would be able to reach through it

Repairman1981 :

Never seen a GE I couldn't get to from the kickplate or this way

Repairman1981 :

You do NOT have to pull the whole rubber sump off. If you do you need to call someone

Customer:

I will hit it in the morning. Thanks for your assistance.

Repairman1981 :

But I hate to see you spend 100 bucks on a call to literally reach in and rotate it

Repairman1981 :

Your RIGHT THERE

Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,555
Experience: 10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance
Verified
Repairman1981 and 87 other Appliance Specialists are ready to help you
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Repairman1981
Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,555
4,555 Satisfied Customers
Experience: 10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance

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