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Ask Repairman1981 Your Own Question
Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4555
Experience:  10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance
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MDBH979AWW3 dishwasher will not turn on. lights turn on, wont

This answer was rated:

MDBH979AWW3 dishwasher will not turn on. lights turn on, won't turn on wash. door closes fine

Repairman1981 :

when the door closes does it snap?

Repairman1981 :

And whatr does it try to do when you try to start it? ANy beep or flash or anything?

Customer:

the door snaps close, the pressure switches light for normal and heated dry but the start button doesn't work and there isn't any beeps or flahs

Repairman1981 :

You either have a bad touchpad or a door switch not engaging, I would say you need to seperate the halves of the door panel, and check the door switch, It would be easiest to test

Repairman1981 :

Do you have a volt meter available?

Customer:

no volt meter. what tools do i need to separate the halves of the door panel

Repairman1981 :

just a screw driver, however that is pointless without a meter, you can't test a switch without a meter

Repairman1981 :

Lemme double check your model and see if this is the cheap crappy maytag door lock or a newer beefier one

Repairman1981 :

We can operate off a guess

Customer:

okay. it does seem like the touchpad . the lights are lighting which indicates the door is closed

Repairman1981 :

Yeah the latch is cheap crap on this model I would guess it but it's a 45.00 part

Repairman1981 :

Do the lights not come on on your model with the door open? And there are 2 switches, hot and neutral you can have one or the other bad and it light up but not engage

Repairman1981 :

Would be unlikely (not impossible) but unlikely the touchpad would have only 1 button fail

Repairman1981 :

That is the button you use most often so I can't say it wouldn't but I can say statistically (without a volt meter to test) the latch would be most probable and the touchpad 2nd most probable

Customer:

you are right. the lights work when the door is not latched. the latch is most likely the problem.

Repairman1981 :

Do you want part numbers for both?

Customer:

yes. but do we need a repairman. is it easy to repair. where do we get the parts

Repairman1981 :

I can get you a place to order from, if you have a screwdriver you can change either of these

Repairman1981 :

The touchpad would be harder but you should be able to accomplish very easy for both

Repairman1981 :

Minimal skill required

Repairman1981 :

If you want to hire someone you can, but they are both easy

Repairman1981 :

Lemme get you part numbers and pricing

Customer:

okay. will it come with instructions?

Repairman1981 :

Neither should

Repairman1981 :

IT's pretty easy, the easy stuff they don't include instructions on

Repairman1981 :

W10077360 is the latch, it's about 45 bucks

Repairman1981 :

W10254846 is the touchpad it's about 92

Repairman1981 :

You can order from Marcone by calling at 1-888-464-2853 or through Repairclinic.com whichever is easier for you. Both appear to have it in stock.

Customer:

Thanks so much! and goodnight.

Repairman1981 :

No problem it's what we're here for

Repairman1981 :

Have a great rest of your evening, and please remember to leave feedback after clicking accept. Thanks!

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