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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81253
Experience:  9+ years being an appliance technician with factory training.
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I performed a reset function, turning the microwave off for

Resolved Question:

I performed a reset function, turning the microwave off for 2 minutes. I got the 00000 display and set the clock. I then tried to use is for 30 seconds. It ran for about 4 seconds, flased, and shut off. It then started running the clock sequence over and over. I pulled the plug. HELP the number is XXXXX
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Unfortunately your display control board is just shorted. There isn't much you can do but order and replace the display control board to fix the issue. Below is a link to the part you'll need to order and replace.


Customer: replied 5 years ago.

I went to the site but I have several choices. How do I know what to order?

control module

control panel asm (and there are 3 different ones)

Expert:  Tyler Z. replied 5 years ago.
you order the exact part that I linked to you. Below is a link to the part again.


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