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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81963
Experience:  9+ years being an appliance technician with factory training.
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Have an electrolux front load washer, the door will not open.

Resolved Question:

Have an electrolux front load washer, the door will not open. ordinarily you push in and it pops open. Door will not open. any ideas?
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

It sounds like your door lock assembly failed. This hapens on these washers and the only way to open the door is to force the door open. These doors have a 45 pound pressure release. That means the door must be pulled with at least 45 pounds of pressure before it forces the latch open and the door will open. Then you can try to shut the door and see if the latch reset and fixed itself, but if not---the latch assembly will need to be ordered and replaced.

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