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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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my oven says off and it will not allow me to do anything

Resolved Question:

my oven says "off" and it will not allow me to do anything.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.
Try removing the power for one hour to see if the control board will reset its program. If that does'nt restore normal operation, please send me the model number, so I can get information for you.

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John and 4 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
I will try that, just giving you more information, the model mgr5750adw
Expert:  John replied 6 years ago.
OK. Thank you.
Customer: replied 6 years ago.

the solution did not work, it still says "off" when i push bake, broil, or clean.

Expert:  John replied 6 years ago.
The control board has failed, and it needs to be replaced. The part number is XXXXX and the price is $254.00. You can buy it at