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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My washer (model number 970-C47102-10) has stopped working.

Resolved Question:

My washer (model number 970-C47102-10) has stopped working. It started to fill then stopped. The door lock will not engage, and it will not work in any cycle. Any ideas? timer module?
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


this went completely dead in the middle of the fill cycle ? now it wont respond at all?

Customer: replied 6 years ago.
yes, it started to fill then stopped. Door lock light is on when switch is in start position, but door will open easily.
Expert:  Bryan replied 6 years ago.
okay the door lock assembly needs to be replaced, the part # XXXXXNNN-NN-NNNNhere is a video on how to replace it but you will need to order it in Canada if thats where you live, most companies in the US don't ship there. heres the link. thanks Bryan
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