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The heater will not come on in the drier

Customer Question
The heater will not come on in the drier
Submitted: 6 years ago.Category: Appliance
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Answered in 6 minutes by:
9/7/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

 

Is this a thermal switch you said you replaced ?

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Customer reply replied 6 years ago
yes
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Okay do you have a voltmeter? I am sending you a link that shows you how to test the heater assembly if you don't have a voltmeter you can get one at Lowe's or any hardware store a cheap one for around $15.00 click this blue link and it will take you to a video that will show you how to test it. http://www.repairclinic.com/PartDetail/Heating-Element-Assembly/436460/1106011?modelNumber=WTMC6300US%2F01 if the heater is bad you can also order it right there, I hope this helps, Bryan
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Customer reply replied 6 years ago
no i dont, but I can run out & get one.
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
okay. let me know when you have it. thanks Bryan
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Customer reply replied 6 years ago
okay, I thought I had one for my plane, but I dont. I will be back with you in about 30 min. I know how to test it. Be back with ya!
Thanks,
Lance
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
no problem,
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Customer reply replied 6 years ago
Looks like I have a bad coil. I just ordered it & will try things again tomorrow afternoon...
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Okay great sounds like we got to the bottom of it, get back to me tomorrow when you know, thanks and good job, Bryan
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Customer reply replied 6 years ago
okay, I will get back with you tomorrow...
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Thanks
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Customer reply replied 6 years ago
I have another question while the panels are off of the drier. The drier is not as quiet as it was. Is there oil or grease areas to quiet it down a bit?
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
No there are no grease fittings or oil reservoirs that need to be filled, how do you mean it's louder than that was ?
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Customer reply replied 6 years ago
When it was new, you couldn't even hear it run. Now, it just sounds like something needs grease or oil. It's not real bad, but was just wondering if it had any "oil points" or grease zirk fittings. No big deal...
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
No there is none, it might be that the drum supports wheels are wearing, however this is a big job taken this thing apart, if it's not that I wouldn't worry about it. Did you say the heater did not have any continuity?
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Customer reply replied 6 years ago
that's correct. I have ordered one & it will be here tomorrow afternoon. I will let you know once I test it. Should be around 4:00
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Well if your heater did not have continuity then it's definitely bad, I'm sure this is gonna take care of your issue obviously the heater coil is broken inside, I will wait till tomorrow and you get back to me and let me know, hopefully things work out fine and I think it will .hopefully you will be happy and accept my answer, thanks and we'll talk tomorrow Bryan
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Customer reply replied 6 years ago
Great! Thanks bud!
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago

no problem

 

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
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Customer reply replied 6 years ago
We have heat! Thanks for your help!!!

Lance
Customer reply replied 6 years ago
Thanks!
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
That's fantastic Lance, great job ! Have a great day, thanks, Bryan
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Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
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Experience: 15 yrs. experience as a certified appliance technician.

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