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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Maytag Neptune Washing Machine MAH5500BWW and only

Resolved Question:

I have a Maytag Neptune Washing Machine MAH5500BWW and only some of the lights/controls are responding. The Start is one of the ones not working. Is there a total reset or something like that available?
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


are you able to set the wash cycle ?

Customer: replied 6 years ago.
It lets me change from wash/wear to delicate but not to cotton. Also can't change my temp.
Expert:  Bryan replied 6 years ago.
there no reset on this, have you tried unplugging it for 5 minutes and the plugging it back in ?
Customer: replied 6 years ago.

ok, I did the 5 min. unplug. same results. Can change to some cycles and not others, but no start.

Expert:  Bryan replied 6 years ago.
Okay so the keypad is not responding on these keys, you need to replace the keypad (touch pad) you can order this at the following link, .
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