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My kitchen aid superba ice machine has not made ice in 3 days.

Customer Question
The ice tray is full...
My kitchen aid superba ice machine has not made ice in 3 days. The ice tray is full of ice, but will not drop. In the past it has occaisionally waited until the bin was empty before it made ice, but it always started within 24 hours. I can't find the instruction booklet, either. Help!
Submitted: 6 years ago.Category: Appliance
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Answered in 1 minute by:
9/3/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

do you have a model # ?
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Customer reply replied 6 years ago

KSCS25INBT00

 

Also, I just remembered that we had a power outage last week for 10 hours. I think, but am not really sure that it has made ice since then.

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Open the freezer door you will see a blinking red light on the right side, across from that red light is a flap with a hole in it, do not cover the hole but push the flap in what does the light do?
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Customer reply replied 6 years ago
it keeps blinking
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Okay that's not good, it means the optics have blown, the red light you see is what senses when the ice is full, when it's full it stopped sending power to the ice maker, the problem is that should be on steady when you push the flap in so you're optics are bad, the part is called the emitter/ receiver. You will need to replace this you can order it at the following link, http://www.repairclinic.com/PartDetail/Ice-Level-Control-Board/4389102/921526?modelNumber=KSCS25INBT00 it's pretty simple to replace their are Phillips head screws holding each piece in and they just plug in, thanks, Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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