Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have an Amana refrigerator model ARB2214CW. Recently, the

Customer Question
I have an Amana refrigerator...
I have an Amana refrigerator model ARB2214CW. Recently, the starter relay went bad and a repairman came out and fixed the problem (with a non-factory part). Two weeks later, the refrigerator is broken again. I ordered a replacement starter relay and installed it per the repair manual, but that didn't fix the problem. Using the repair manual as a guide, I tested the start capacitor and saw that it reads open (not an initial low resistance that climbs toward infinity), so I ordered a replacement for that and it should be here tomorrow.

My question is about a plug that I cannot find a recepticle for in the compressor compartment. The plug is made of clear plastic and has two male lugs that are connected to a white wire and a blue wire. Since my refrigerator doesn't have a ice maker, it is possible that this 2-wire plug is for that purpose. Do the white and the blue wire connect to the start relay somehow? There are two connectors on the side of the relay that is opposite of the side of the relay that connects to the compressor (has 3 holes for the compressor's 3 pins). If these wires somehow connect to the start relay, which hole does which wire connect to?

Thanks,

Steve
Submitted: 6 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
9/1/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

is refrigerator running now at you replaced the relay? the plug is for nd ice maker if you wanted to put one in.

Ask Your Own Appliance Question
Customer reply replied 6 years ago

Bryan,

 

Hi and thanks for your help. A little background on me... although I'm not experienced in appliance repair, I was an electronics tech in the Navy for 23 years.

 

The refrigerator is not working right now. I have the service manual, and I tested the start relay I bought and it tests good. However, the start capacitor appears to test bad. The service manual says that when you use an ohm meter, the reading should be a low resistance at first, that slowly climbs toward infinity as the capacitor charges. My capacitor shows an infinite resistance immediately, even with the meter at its lowest setting. That leads me to believe that the capacitor has failed "open". So, I ordered a replacement capacitor and should have it by Saturday at the latest.

 

Learning from you that the 2-pronged connector (blue and white wire) is for an ice maker is a huge help (and a relief). Once I receive the start capacitor, I will install it and test the fridge.

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
okay, let me know, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 6 years ago
Another question... I know how to connect the relay and capacitor to the compressor, but how does the compressor receive power? At first, I thought that the plug with the white and blue wires (see photo called "plug") might be for an ice maker, but now I suspect that they might be power for the compressor. I don't see any wires that connect to the compressor, except for the green grounding wire, so I'm thinking this plug must be for compressor power. If that's the case, it will not plug into the compressor directly as there is no receptacle for the plug. Can you tell me which wire goes to which lug on the relay? Once I know which wire goes to which lug on the relay, I can get the proper lugs from Radio Shack and connect power to the compressor. Thanks!

plugplug

compressor
compressor

relay
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
that plug is for the relay but the relay you have isn't the original. the blue wire goes to the L (line) on the relay and the white is C (common), on the original relay it plugs right in thats why I was confused,
Ask Your Own Appliance Question
Customer reply replied 6 years ago

Bryan,

 

Thanks very much for the quick response. Unfortunately, the two connection points on the relay in the picture I provided aren't labeled L or C. On the relay itself, the bottom lug has a "2" next to it, but the top lug only has a long number next to it. Referencing the picture I provided above, please let me know which one is the line and which is the common. Once I know that, I should be all set. My fear is that if I get this wrong, I will fry the relay, the cap, or God forbid, the compressor.

 

Thanks!

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Sorry actually I had to go out and work on a refrigerator and just got back,do you have a volt meter? I haven't got a diagram for that relay, you need to see which # XXXXX to the lower right post on the compressor, that is neutral, the white wire.
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The ice maker is making only a few cubes at a time, and a
The ice maker is making only a few cubes at a time, and a red light is blinking just inside the freezer door. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My refrigerator ice maker drops into the freezer. Purchased
My refrigerator ice maker drops into the freezer JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: Purchased July 2017. 5 months rf263teaesg JA: Do you plan… read more
Rusty S
Rusty S
Technician
155 satisfied customers
Ice maker not working. Ice maker not working. If possible.
had ice initialy, turned I'm off now turned on but still no ice… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My ice maker is not making ice. My ice maker is not making
My ice maker is not making ice JA: What's the make and model? And can you guesstimate how old it is? Customer: My ice maker is not making ice JA: Do you plan on doing the work yourself? Customer: If I… read more
Rusty S
Rusty S
Technician
155 satisfied customers
The ice maker on our refrigerator has stopped functioning.
The ice maker on our refrigerator has stopped functioning. The model number is ***** … read more
travis webb
travis webb
tech.
2,408 satisfied customers
My ice maker isn't working. The ice maker rack is full of
My ice maker isn't working. The ice maker rack is full of frozen water. It was turned off for a time without the water supply being turned off. How can I thaw the rack? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Refrigerator ice maker not working No water is going into
Refrigerator ice maker not working No water is going into ice tray … read more
JohnF2015
JohnF2015
High School Diploma
1,178 satisfied customers
No water to ice maker,but got water to faucet. Alaska
no water to ice maker,but got water to faucet JA: What state are you in? It matters because laws vary by location. Customer: alaska JA: Has anything been filed or reported? Customer: no JA: Anything e… read more
travis webb
travis webb
tech.
2,408 satisfied customers
Ice maker is not working-- panel says "ice maker off" but it
ice maker is not working-- panel says "ice maker off" but it doesn't seem to have an option to turn it on … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Tip on unscrewing aura assembly for ice maker. Tip on
Metal rod that screws into plastic will noting. Don't want to put too much presure risking cracking… read more
Rusty S
Rusty S
Technician
155 satisfied customers
This morning, the ice in the ice maker was melting. I turned
This morning, the ice in the ice maker was melting. I turned off the ice maker, and just now realized that the refrigerator and freezer is not cooling. The alarm light is red and steady. It's Christma… read more
Rusty S
Rusty S
Technician
155 satisfied customers
What are the steps in diagnose the ice maker for a kenmore
what are the steps in diagnose the ice maker for a kenmore coldspot 106.53332300? I have replaced the ice making unit about 6 months ago and things worked great for a while. I had replaced the water v… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Whirlpool GZ25FSRXYY2 refrigerator. Ice maker stopped
Whirlpool GZ25FSRXYY2 refrigerator. Ice maker stopped working. Replaced Ice maker. Water valve is okay. New Water filter. still will not iniate cycle … read more
Joel Swenson
Joel Swenson
High School or GED
3,395 satisfied customers
Model # for an ice maker to be installed in modelRF170wdlx5.
model # for an ice maker to be installed in modelRF170wdlx5 … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,395 satisfied customers
My ice maker and water depenser are not working,ice maker
my ice maker and water depenser are not working,ice maker keeps open shut open shut, driving me craa … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Ice maker not working-changed out ice maker -have valve in
ice maker not working-changed out ice maker -have valve in hand #N-86-QC (2188709) continunity seems good water flow good. Can valve still be bad ? Thanks … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x