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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a 2 year old refrigerator. we had lost power for several

Customer Question

I have a 2 year old refrigerator. we had lost power for several hours and now the unit will not cool the refrigerator or freezer.
Submitted: 5 years ago.
Category: Appliance
Expert:  Chas replied 5 years ago.
Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..

What is showing on the display??

WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...
Customer: replied 5 years ago.
Normal display shows temp set at and actual temp.
Expert:  Chas replied 5 years ago.

Press power cool and power freeze together for 15 seconds, the lights should flash during that time, tell me what happens afterward..



Customer: replied 5 years ago.
Nothing happend screen remained blank
Expert:  Chas replied 5 years ago.
Is it still blank?

Customer: replied 5 years ago.
yes still blank
Expert:  Chas replied 5 years ago.

Unplug the unit for 5 minutes and plug it back in, to see if the computer resets itself...


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I cannot know everything since I am not there with you to see all the conditions that the appliance we are talking about,


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Customer: replied 5 years ago.

Sorry dident work