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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I still do not where is myn defrost box inside my freezer.

Customer Question

I still do not where is myn defrost box inside my freezer. Fridgidaire GLRt13tess5
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Medic replied 6 years ago.
Is the fan running inside the freezer or do you see frost on the back panel inside the freezer?
Customer: replied 6 years ago.
I see the ice on back panel inside freezer
Customer: replied 6 years ago.
I saw the ice on the back panel inside the freezer
Expert:  Appliance Medic replied 6 years ago.
Ok great that would indicate a defrost issue. The round disk on the top of the coils is what normally causes this issue on this model.