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I have a Jenn-Air refergerator and it started heating one day

Customer Question
instead if cooling the inside...
I have a Jenn-Air refergerator and it started heating one day instead if cooling the inside. The freezer was at 71 degrees and the referigerator was at 81 degrees. Is there some type of reset to make it flow cool air?
Submitted: 6 years ago.Category: Appliance
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Answered in 1 minute by:
8/15/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
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Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. lets get started.

can you please open the refrigerator door and look on one of the sides or on the ceiling for a full model number? Also have you heard any clicking or buzzing coming from the back of the refrigerator where the compressor is? Is the fan on the inside of the freezer running when you turn it on?
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Customer reply replied 6 years ago

JFD2589KEP

 

I did not hear any sounds out of normal running sounds

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Okay are you able to set the controls normally? And when you do you hear the fan running and all that the lights are on?
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Customer reply replied 6 years ago
Yes - I can change the temp controls and all the lights are normal. it seems like everything is good except the heat not cool
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago

Okay you need to replace the compressor relay assembly, this is plugged on to the side of the compressor and is what starts it, they've had a multitude of problems with these relays, as a matter of fact I have the KitchenAid side-by-side refrigerator that I need to replace my relay in, it's fairly easy to do, you can do it yourself, what you need to do is pull a refrigerator away from the wall and remove the cover that runs along the back bottom that covers the compressor area, make sure the refrigerator is unplugged and take a flat head screwdriver and pry this off gently, actually on some you could just reach in and pull it off depending on how much room you have, you can order this at the following link, http://www.repairclinic.com/PartDetail/Start-Device/67005560/1159182?modelNumber=JFD2589KEP the part number is, 67005560 if you have an appliance parts store near your home,

 

Bryan

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Customer reply replied 6 years ago
I purchased the part listed above, but I don't see it when I pulled the lower panel off the refrigerator?
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
its on the side of the compressor.
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Customer reply replied 6 years ago
I see the compressor but still don't see the part haging off of it. It has a smaller plug in part at the left of inside as you are looking at it from the back.
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
can you send me a picture of that ? what color is it?
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Customer reply replied 6 years ago

The part is back Capacitor C61-P2 - I am trying to get a picture on the computer. Do you have an e-mail I can send direct from my i-phone?

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
sorry we cant accept emails. if you use the paper clip in the box above the post thats how you attach pictures. did the new relay come with a capacitor?
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Customer reply replied 6 years ago

I can't send the picture - your upload says the file is to large. The part is located under the wire piece you see in your piture of the comprssor

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
right thats the relay and capacitor, remove the wire holder and pry the old relay assembly off, the one I had you get is the newer replacement relay and should plug right in, there should be just two wires plugged into it. probably red and blue
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Customer reply replied 6 years ago
I now see where and have installed it. It seems to be working -thx
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
great, have a great day.good job, thanks Bryan
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Customer reply replied 6 years ago
Bryan - one more thing - it seems like the freezer is cooling off very quickly and the top part is still sitting at 71 degrees - is that going to take longer and is it because I keep opening the door?
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
it can take up to 24 hours to stabilize. it will however probably be less than that.
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Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
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Experience: 15 yrs. experience as a certified appliance technician.

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