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william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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maytag gemini error code 62, model MAH7500AWW,service check

Customer Question

maytag gemini error code 62, model:MAH7500AWW,service check was done,washer door arm when access and would not tumble,can you please help to resolve problem.
Submitted: 6 years ago.
Category: Appliance
Expert:  william replied 6 years ago.
Is this the code that you recieved after you did the service test?
Customer: replied 6 years ago.
yes
Expert:  william replied 6 years ago.
Ok give me a few minutes while i look this service code up please? Thanks.
Customer: replied 6 years ago.
ok
Expert:  william replied 6 years ago.
Im gonna have to opt out i have nothing on this model.
Customer: replied 6 years ago.
maytag neptune touch screen help code 62,i also noticed another no# XXXXX top of screen ..i.e.2632 maybe this can help.
Expert:  william replied 6 years ago.
Ok now this is different cause i was looking for Gemini,not neptune that was gonna be my next question. I will look for that.
Customer: replied 6 years ago.
ok
Expert:  william replied 6 years ago.

Ok this is what i found,plus you will need a volt/ohm meter to do these checks.All of these checks can be done where the door lock assembly is at except for the motor control board.I will look to see if i have the ohm resistance numbers also for you.

Faulty door lock selenoid

loose wire connections on the door assembly

faulty door lock switch

faulty door lock sense switch

check for bad motor control board (LCD only)..

Please press the accept button this is how im paid for helping you today. Thanks.

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Expert:  william replied 6 years ago.
Have you done a door lock test on this at all?
Customer: replied 6 years ago.
no,i am going to ,thanks! Then let you know how things went.
Expert:  william replied 6 years ago.

Ok