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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My Maytag Neptune Intellidry (gas) suddenly stopped heating.

Resolved Question:

My Maytag Neptune "Intellidry" (gas) suddenly stopped heating. Any clues? We are about to pull it away from wall to clean out the filter in case that is a problem. But how would one restart? Is there a pilot light or?
Thanks, Annette
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. lets get started.


do you have a model # ?

Customer: replied 6 years ago.
Expert:  Bryan replied 6 years ago.
Okay in order to check this you will need to remove the front panel which is kind of U-shaped and goes around the door on the bottom, it is number 24 on this diagram, take the screws out marked number 23 and 22 and pull out at the top of the panel and it will come off, what you do that start the dryer and look inside and see if you see the igniter start to glow, let me know, thanks, Bryan
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Customer: replied 6 years ago.
obviously this will take me a few minutes
Expert:  Bryan replied 6 years ago.
sure no problem
Customer: replied 6 years ago.
There does not seem to be anything glowing anywhere
Expert:  Bryan replied 6 years ago.
okay, do you have a volt meter?
Customer: replied 6 years ago.
Considering that our washer is also creating a problem, I think I have come to the conclusion it's time for a new set.You just helped me us confirm that decision, I would definitely not want to spend money on another repair