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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
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Experience:  Factory Trained CFC Technician
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my duet gas dryer says controls locked and i cannot get it

Resolved Question:

my duet gas dryer says controls locked and i cannot get it to operate. i turned it off and then on but no change.
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Medic replied 5 years ago.

This is a common issue on your dryer. Press and hold the "End Of Cycle" button for 5 seconds that will unlock the control so you can start the dryer. if that does not work, the board behind the buttons needs to be replaced.
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