How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have GE 4.5 Cu.Ft. Compact Refrigerator SMR04GAZCS. its

Customer Question

I have GE 4.5 Cu.Ft. Compact Refrigerator SMR04GAZCS. its brand new and when I turn on to cold it runs but it shutsdown after 30 minutes or so. I turn the knob control back to off and than turn it on again but same thing happen it shutsdwon after sometime.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Hi I'm John I will help you with the fridge problem.

Does it work till its cold enough then shuts down and wont come back on again or shuts down without getting cold enough ?

Customer: replied 6 years ago.
It get cold and than shutsdown but never come back and the temerature goes down. I have to turn off and than turn back on.
Expert:  John replied 6 years ago.
If it gets cold but wont kick back in the problem is the thermostat and being a new fridge you have to call in for service the part is under warranty.