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Our Miele washing machine rubber gasket retains water and doesnt…

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Our Miele washing machine rubber...
Our Miele washing machine rubber gasket retains water and doesn't drain through the three existing holes, leaving more than several tablespoons of water after a cycle is completed. This is causing an algae like mold to grow on the gasket. The appliance repair technician says that that's the way it is and has no advice for us. This has never... Read full answer
Our Miele washing machine rubber gasket retains water and doesn't drain through the three existing holes, leaving more than several tablespoons of water after a cycle is completed. This is causing an algae like mold to grow on the gasket. The appliance repair technician says that that's the way it is and has no advice for us. This has never happened to us before, can you help?
Submitted: 7 years ago.Category: Appliance
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Answered in 10 minutes by:
7/19/2011
Appliance Technician: APPLIANCE GURU-John, Business owner replied 7 years ago
APPLIANCE GURU-John
APPLIANCE GURU-John, Business owner
Category: Appliance
Satisfied Customers: 580
Experience: 20 YEARS EXPERIANCE IN HOME APPLIANCE REPAIR.
Verified

APPLIANCE GURU :

HI WELCOME TO JUST ANSWER.I WILL BE ASSISTING YOU WITH YOUR QUESTION TODAY. TAKE OFF THE MOLD BY USING A CLOROX AND WATER SOLUTION 1/2 AND 1/2. TRY STICKING SOMETHING LIKE MAYBE A METAL CLOTHES HANGER THROUGH THE DRAIN HOLES IN THE GASKET TO MAKE SURE ITS DRAINING PROPERLY.

JACUSTOMER-ar6pgfwg- :

We already did that. We would like a preventive action that keeps it from occuring again.

APPLIANCE GURU :

CHANGE THE DOOR GASKET.

JACUSTOMER-ar6pgfwg- :

It is not the door gasket, is the gasket inside the washing machine.

APPLIANCE GURU :

ARE YOU TALKING ABOUT THE RUBBER PART AROUND THE DOOR?

JACUSTOMER-ar6pgfwg- :

yes

JACUSTOMER-ar6pgfwg- :

sorry, my internet connection falied and it looged me out

APPLIANCE GURU :

OK SO YOUR TALKING ABOUT THE RUBBER PART THAT IS ON THE DOOR ITSELF?

JACUSTOMER-ar6pgfwg- :

I'm sorry, not around the door, around the washing machine, where the door snaps in

APPLIANCE GURU :

OK THIS RUBBER COULD BE A LITTLE WARPED FROM THE HOTWATER. IF IT IS YOU SHOULD REPLACE IT. FIRST YOU TRY LIFTING THE FRONT LEGS A LITTLE SO THE WATER DRAINS BACK TO THE INSIDE. IT MIGHT BE A LITTLE UNLEVEL CAUSING THE WATER TO STAY AT THE DOOR.

JACUSTOMER-ar6pgfwg- :

The rubber looks perfectly fine. The water is not high enough that it would go back to the inside if I lift the legs. It is sitting way down there, but not draining or drying out.

APPLIANCE GURU :

WELL YOU SAID THERE WERE SOME DRAIN HOLES IN IT, SO IF YOU OPENED THE DRAIN HOLES UP I DONT SEE WHY IT WONT DRAIN.

JACUSTOMER-ar6pgfwg- :

There are, but on the bottom, but on the walls. The water sits below the drain holes, and it doesn't go anywhere. We made sure the drain holes are clear.

JACUSTOMER-ar6pgfwg- :

OK, I need to go on. I don't think the answers or suggestions posted were useful. Please don't charge my credit card. Thank you.

APPLIANCE GURU :

I DONT TAKE CARE OF THAT, IF YOU DONT ACCEPT THE ANSWER I JUST DONT GET PAID FOR MY TIME TRYING TO HELP YOU. I AGREE WITH THE TECHNICIAN THAT CAME OUT THERE.

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