Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

My frigidaire gallery model glrt183... refrigerator will not

Customer Question
cool enough and freezer had...
My frigidaire gallery model glrt183... refrigerator will not cool enough and freezer had lots of frost on back wall.
Submitted: 6 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
7/4/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. lets get started.

 

you have a defrost issue in this. you will need to take the back panel off inside the freezer behind your food and take a hair dryer and defrost all of the frost on the evaporator coils first thing, then you need to replace one of three parts, do you have a volt meter?

Ask Your Own Appliance Question
Customer reply replied 6 years ago

Thank you for your quick response. I cannot continue troubleshooting today due to a family engagement we are late for but would like to continue tomorrow afternoon (my earliest next opportunity).

 

Hope you are available then or later tomorrow to respond after I am able to further investigate.

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
sure I will be on after 1 pm est, talk then, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 6 years ago

Bryan, sorry about not responding til now. The fridge (our basement/beer fridge obviously) got put on the back burner for a while. now, i have a craftsman digital multimeter but not a manual and unsure about operation besides continuity check.

 

Freezer still works well and is full. I don't want to pack a cooler until I have steps to check and find problem. Time is issue with cooler packed w/ lots of frozen goods as you know.

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
okay well what you need to do is remove the food and check both the defrost thermostat which is clipped to the top of the evaporator coils ( silver coils behind the panel inside the freezer) this needs to be checked for continuity while it's cold, it's very important that you leave it on the coils and it is cold in order to test this because it's only gonna have continuity when it's cold that's the whole idea behind this thermostat, when the heater defrost the coils the thermostat senses the temperature rise and shuts the heater off so if it's warm this test will not work, make sure you unplug the refrigerator before trying any of this, if that checks out good then you need to check the heater itself, this runs along the bottom of the coils, this can be checked at anytime warm or cold it should have continuity as should be defrost thermostat, if both of those check out and you will need to replace the defrost timer itself, these are the only three parts in the defrost system that would cause your issue,I will be back in just a couple of minutes and give you a link to all of these parts, thanks, Bryan
Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Here is a link to all of the parts, http://www.repairclinic.com/Shop-For-Parts?s=t-glrt183tdq-%3d%3de thanks, Bryan
Ask Your Own Appliance Question
Customer reply replied 6 years ago
thanks. I am defrosting the coils now. Lots of frost and ice. Do I need to run the fridge again before checking continuity of thermostat?
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
I'm sorry I was off line, yes I would run the refrigerator for about half an hour and let the coils Frost again so the thermostat gets cold then you can test that, you may need to cut the wires on this one I'm not sure so you will need to wire caps to put it back together, just cut the two wires far enough away from the thermostat so you can reconnect them strip the back let the refrigerator get cold and then test the thermostat, I'm pretty sure that's gonna be the issue, about 70% of the time it's the thermostat, thanks and best wishes, Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
my refrigerator is making ice inside refrigerator, what causes
my refrigerator is making ice inside refrigerator, what causes this?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
miele kfn 8462 sd - F2 error message on fridge temperature
miele kfn 8462 sd - F2 error message on fridge temperature display and continuous beeping. been getting ice in drain at back of fridge for a few weeks - defrosted freezer/fridge, cleared drain hole an… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
GE fridge. 1. Staying in defrost too long and stuff is
GE fridge. 1. Staying in defrost too long and stuff is thawing(ice cubes melt and refreeze to each other. 2. Water in back/bottom (in back where compressor is) 3. Compressor is really hot. Suggestions… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
What might be wrong if the freezer is working but the
What might be wrong if the freezer is working but the refrigerated section of a refrigerator stops working?… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Kitchn Aid KFCS22EVMS7 refrigerator/freezer that
I have a Kitchn Aid KFCS22EVMS7 refrigerator/freezer that occasionally leaks about a quart of water on to the floor. I assume this happens during defrost cycle. The coils in the very front were vacuum… read more
Joel Swenson
Joel Swenson
High School or GED
3,420 satisfied customers
Digital display for freezer flashes H then 1, and beeps.
Digital display for freezer flashes H then 1, and beeps. Frigidaire side-by-side. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Maytag refridgerator / freezer and the freezer wont
I have a Maytag refridgerator / freezer and the freezer wont freeze, but the fridge worksFFTR1814TW(-623739 … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
There is ice forming in the area above the evaporator coil.
There is ice forming in the area above the evaporator coil. it grows so that eventually the fan blade hits it and makes a loud noise. Is this supposed to be taken care of by the defrost heater? I have… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Have uppr refrigerator, lower freezer. The freezer will not
have uppr refrigerator, lower freezer. The freezer will not freeze. Refrigerator seems to work ok. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The freezer part of our Frigidaire freezer seems to be
Hey, so the freezer part of our Frigidaire freezer seems to be running warm, even at the coldest setting … read more
travis webb
travis webb
tech.
2,416 satisfied customers
My freezer is not working properly. the coils in the freezer
my freezer is not working properly. the coils in the freezer are cold and have frost on the top half only. the bottom half do not get cold, the fridge area is working perfect. can you help, freezer do… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
Model 795.51372.012. Coils in freezer is frosting up but
Model 795.51372.012. Coils in freezer is frosting up but evap fan not on. Is there supposed to be a delay.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My freezer is cold but as cold as a refridgerator it will
my freezer is cold but as cold as a refridgerator it will not keep things frozen … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a samsung fridge freezer model srs584dp. The freezer
i have a samsung fridge freezer model srs584dp. The freezer section is cold but not freezing. i have replaced two freezer thermistors but still the same … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool Conquest Model GS5SHAXSB01. Freezer not freezing &
Whirlpool Conquest Model GS5SHAXSB01. Freezer not freezing & Ice maker not making ice … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Samsung refrigerator/freezer. freezer quit Sat. night all
Samsung refrigerator/freezer. freezer quit Sat. night all food thawed and water on floor … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Samsung refrig/freezer freezer works, but refrig does not.
samsung refrig/freezer freezer works, but refrig does not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Model mbf 1956hew S# 12015454jc evaporator coil ices up, fan
model mbf 1956hew S# 12015454jc evaporator coil ices up, fan is working properly, … read more
Daniel
Daniel
senior service enginner
High School or GED
2,309 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x