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Hi I'm John I will help you with the problem the defrost timer in the breakdown can cause the problem if you have replaced the two parts in the freezer , turn the small cog on the timer to advance it to the defrost cycle then wait 15 min to see if the frost starts to thaw if it does replace this defrost timer.
if you require more assistance let me know please.r
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Its the number 648 in the console its where the thermostat is located in the fridge section.