How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80330
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

We have a model MDB5600AWQ dishwasher. The handle latch is

Resolved Question:

We have a model MDB5600AWQ dishwasher. The handle latch is broken internally. As the door is closed, we have no way of opening it. Just wondering if a repair technician (if we can find one) will be able to open the door and if the repair will mean replacing the ??control module (very expensive) or if the latch assembly can be replaced...
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

You'll need the door latch assembly replaced, not the control module. The door can definitely be opened, but it's tricky. This latch fails all the time. Also, the part is only about $35 or so, so it shouldn't be that expensive to fix the problem.

Tyler Z. and other Appliance Specialists are ready to help you