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Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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After cleaning, my GE Rapid Clean III , model J35PMW-1, wont

Resolved Question:

After cleaning, my GE Rapid Clean III , model J35PMW-1, won't open. What do I need to do?
Submitted: 6 years ago.
Category: Appliance
Expert:  Tom Johnston replied 6 years ago.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.

Did you get that model # XXXXX the appliance because it does not go anywhere.

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Customer: replied 6 years ago.
Yes, this model number J35PMW-1 is on the appliance. This is a Canadian purchased appliance. Perhaps the Canadian numbers don't work on your system?
Expert:  Tom Johnston replied 6 years ago.
They usually do i'm Canadian. How old is this appliance.
Customer: replied 6 years ago.
This oven was purchased in 1991.
Expert:  Tom Johnston replied 6 years ago.
Does it have a digital clock ?
Customer: replied 6 years ago.
No, the clock is the old style analog.
Expert:  Tom Johnston replied 6 years ago.
Ok now we are getting there. If i'am not mistaken this stove has a lock solenoid witch is located on the back. Pull the stove out unplug it and remove the large lower panel. When you are on your knees the solenoid is eye level. They are the usual culprit.


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